Department: Operations
Reporting: Reports to Operations Manager
Basic Function: Supervisor, Liaison, Budget Supervisor, Problem Solver.
Specific Responsibilities and Duties:
Installation of Products:
- Knowledge of most office furniture lines and manufacturers
- Ability to comprehend blueprints and floorplans
- Supervises a field crew of up to 40
- Effectively utilize equipment, tools, and labor
- Follows procedures for all installs and moves
- Full support for staging, de-trashing, final clean-ups, stair carries, etc.
Leadership:
- Can successfully work on their own with little to no supervision
- Can effectively manage a crew on a short term basis
- Can lead deliveries and small installs
- Enforces company policies and procedures
- Participates in project walkthroughs with Project Manager
- Reports installation Issues with Project Manager and Installation Manager
- Insures that Installation quality and standards are being met on assigned projects
- Ensures furniture is installed to customer's and manufacturer's Specifications
- Train inexperienced installers
- Reports installation Issues to Project Manager, and Installation Manager
Administration:
- Completes required paperwork on time and accurately
- Records time in the system promptly and accurately
- Regularly checks for electronic communications (email, systems, etc.; may use mobile devices or kiosk computers)
- ability to comprehend and redline any/all Installation Drawing
Teamwork:
- Follows instructions (both written and verbal)
- Shares knowledge with other team members and contractors
- Can help PM overflow/ Site Checks, Field measures, Double checks
- Participates in project walkthroughs with Project Manager
- Works with PM in determining labor and Equipment requirements
- Attend and take an active part in all Lead Meetings
Communication:
- Can communicate with both internal and external customers
- Communicates with the customer regarding the status of the project
Customer Experience:
- Follows guidelines for professional behavior on customer sites
- Interacts with customers
- Observes contractor behavior and informs team lead of concerns
Reliability:
- Arrives on time and ready to go (to the location assigned with a toolbox with required tools
- Follows procedures for calling in sick, scheduling PTO, etc.
Operation of Company Vehicles:
- Able to drive all assigned vehicles in the fleet
- Properly loads and unloads vehicles
- Follows all vehicle laws and safety
- Secures load in vehicles
- Maintains cleanliness of assigned vehicles
- Complete daily pre-trip inspections
Safety:
- Completes all safety tests and certifications
- Follows all safety instructions/procedures explicitly
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Ability to read small print – Must be able to read a tape measure
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Able to use hand and/or power tools,
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Knowledge of Systems Furniture
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Ability to communicate with customers
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Proven track record of successfully leading others;
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Ability to understand and carry out directions both written and verbal;
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Variable Work Schedule- must be able to work evenings, and weekends as needed;
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The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 75 pounds and occasionally lift and/or move up to 100 pounds and sit, stand, kneel and walk up flights of stairs for extended lengths of time;
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Ability to pass a Felony background check, and pass a drug screen for “illegal drugs”.
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Must possess a WA driver’s license and reliable transportation
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Must be able to show proof of vaccination or beginning the process of vaccination
Education/Experience:
- A High School diploma or GED required
Possible BONUS when hired for this position
We are an essential business, a condition of hire for this position is proof of vaccination for COVID. This is for the safety of our employees, customers, and vendors.
Job Type: Full-time / Full benefits